Refund policy

Every item is made to order once you place it, so we're unable to accept returns or exchanges for buyer's remorse, wrong size, or wrong color. Please check the size guide before ordering.

We do stand behind the quality of every order. If your item arrives misprinted, damaged, defective, or if you received the wrong item, contact us within 30 days of delivery with your order number and photos of the issue. We'll arrange a free replacement or refund.

Lost or missing packages

If your order hasn't arrived, let us know within 30 days of the estimated delivery date so we can look into it.

Wrong shipping address

If you entered the wrong address at checkout, contact us as soon as possible. If the order has already shipped, reshipping costs may apply.

How to start a claim

Email us at support@holyorder.co with your order number and photos of the issue. We reply within 24 hours.